Sumo Energy Review
Sumo Energy is an Australian energy retailer with simple plans but hardly any renewable initiatives.
Published: Dec 04, 2023
Introduction
Sumo Energy is an Australian-owned energy retailer with a model, as per its claims, built on simplicity.
Sumo Energy offers a single plan in all the states it operates in.
Sumo Energy provides electricity in:
NSW
VIC
SA
QLD
Pricing and Plans
Comparing prices is only helpful if you compare it with your energy usage. Head over to your energy dashboard to see your plan pricing for Sumo Energy.
Does Sumo Energy Offer Gas?
Sumo Energy offers gas in Victoria and New South Wales but not in South Australia and Queensland.
Customer Feedback and Reviews
Review Site | Rating | Total Reviews |
Google Review | 3.2 out of 5 | 911 reviews |
Product Review | 3.4 out of 5 | 1,169 reviews |
Positive reviews mention:
Good support staff
Australian customer service team
Negative reviews mention:
Increase in energy rates
Not enough channels to contact Sumo Energy
Renewable Energy Initiatives
Sumo Energy doesn’t have any notable renewable energy initiatives.
Solar Feed-in Tariff
Sumo Energy offers solar feed-in tariffs in all four states. They are as follows:
VIC: 5.20¢/kWh
NSW: 8.1¢/kWh
QLD: 6¢/kWh
SA: 5¢/kWh
Billing and Payment Options
Sumo offers multiple options to pay the energy bills. You can set up direct debit, use BPAY, credit and debit cards or pay on the phone.
Manage Sumo Energy Online
Sumo Energy doesn’t have many features to manage your account. You can update your details online.
Contact Sumo Energy
While the support staff is friendly, Sumo Energy’s customers find that their options to contact customer support are limited.
Sumo Energy can only be contacted on the phone. Call 138860 between 9am - 4.30pm, Monday to Friday, to get in touch with customer support.
Sumo Energy’s Additional Benefits
Along with energy, Sumo also offers NBN plans. If you bundle an NBN plan with electricity, you can get $10 off your NBN bills per month and if you bundle with gas, you can get $5 off per month. You can also combine all three to get a $15 discount on your NBN bills per month.